Can I downgrade to the Free tier?

Yes, Atlassian offers a Free tier for up to 10 users with limited features.

How long is my data retained?

Atlassian retains your data for a limited period (typically 30-60 days) after cancellation.

Do I need to cancel Jira and Confluence separately?

Each product subscription may need to be cancelled independently depending on your plan.

How to Cancel Atlassian (Jira + Confluence) (2026)

Atlassian (Jira + Confluence) plans start from $5.16/month. Follow our 7-step guide to cancel your subscription in about 15 minutes — with tips to avoid retention offers.

Updated: March 2026

from $5.16/month

MediumYou save $61.92/year by cancelling

Estimated Time:15 minutes

Cancel Method:Website

Sign in to Atlassian Admin

Go to admin.atlassian.com and sign in with your admin account.

Select your organization

Choose the organization whose subscription you want to cancel.

Go to Billing

Navigate to 'Billing' in the administration panel.

Click Manage subscription

Find your Jira/Confluence subscription and click 'Manage'.

Select Cancel subscription

Click 'Cancel subscription' and review the impact.

Export your data

Before confirming, export your project data, issues, and wiki content.

Confirm cancellation

Follow the confirmation steps. Data is retained for a limited period before deletion.

Retention Tips

Atlassian will warn about data loss, team disruption, and offer to downgrade to Free tier. Export your data first.

Cheaper Alternatives

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FAQ

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