Can I switch therapists instead of canceling BetterHelp?

Yes, you can switch to a new therapist at any time for free through your account settings. If your current therapist isn't the right fit, trying someone new is often a better option than stopping therapy altogether.

Does BetterHelp offer financial aid?

Yes, BetterHelp offers a financial aid program for clients who cannot afford the full subscription cost. Apply at betterhelp.com/financial-aid during signup or through your account settings.

Will my therapist know I canceled?

Yes, your therapist receives a notification that you have ended therapy on BetterHelp. You can send them a message before canceling to say goodbye, which is encouraged for healthy closure.

How to Cancel BetterHelp (2026)

BetterHelp plans start from $260.00/month. Follow our 5-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: March 2026

from $260.00/month

EasyYou save $3,120.00/year by cancelling

Estimated Time:10 minutes

Cancel Method:Website

Log in to betterhelp.com

Go to betterhelp.com in a web browser and sign in with your credentials.

Open your Account settings

Click on your profile photo or name in the top-right corner, then select 'Account Settings'.

Scroll to Subscription or Billing section

In Account Settings, scroll down to find the 'Subscription' or 'Payment & Billing' section.

Select Cancel Membership

Click 'Cancel Membership' or 'Stop Therapy'. You will be asked to confirm your reason for canceling.

Confirm and receive confirmation

Confirm your cancellation. BetterHelp will send a confirmation email. Your therapist will be notified that you are leaving the platform.

Retention Tips

Your mental health matters deeply, and we want to make sure you have the right support. Before you cancel, we want to explore every option with you. If your current therapist isn't the right match, switching is completely free and easy — many members find their second therapist is the one that makes all the difference. If cost is a concern, we encourage you to apply for our financial aid program, which can significantly reduce the weekly cost. Is there anything about the therapy experience we can help improve?