What happens to my Dream11 balance when I delete my account?

You must withdraw all real money (winnings and deposited cash) before requesting account deletion. Bonus cash is non-withdrawable and will be forfeited. Ensure your bank account is linked and verified before initiating a withdrawal.

Does Dream11 offer responsible gaming options?

Dream11 offers deposit limits and self-exclusion features in its responsible gaming section. India's Ministry of Electronics and Information Technology (MeitY) regulates online gaming. If you're struggling with gaming addiction, iCall (9152987821) and Vandrevala Foundation (1860-2662-345) offer free mental health support.

How long does Dream11 account deletion take?

Dream11 account deletion requests are typically processed within 7–10 business days. You'll receive an email confirmation once your account has been permanently deleted.

How to Cancel Dream11 (2026)

Dream11 plans start from $0.00/month. Follow our 5-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: March 2026

from $0.00/month

Easy

Estimated Time:10 minutes

Cancel Method:App

Open the Dream11 app

Open the Dream11 app on your mobile device and log in with your registered mobile number or email address.

Withdraw your balance

Tap on your balance or 'My Balance' in the app. Withdraw all winnings and deposited funds to your linked bank account before proceeding. Note that bonus cash cannot be withdrawn.

Navigate to Account Settings

Tap on your profile icon or 'My Account' and go to 'Settings' or 'Profile Settings'.

Request account deletion

Look for 'Delete Account' or 'Close Account' in the settings. Alternatively, email Dream11 support at support@dream11.com with your registered email and request account deletion, stating your reason.

Confirm deletion request

Confirm your deletion request via email or the in-app prompt. Dream11 will process the request and send a confirmation. Deletion typically takes 7–10 business days.

Retention Tips

We understand you want to delete your Dream11 account. Before we proceed, we'd like to share some options. If you're concerned about your gaming habits, you can set daily deposit limits or take a break from the platform without deleting your account. If you're looking for support, iCall (9152987821) provides free, confidential counselling services. Please make sure to withdraw your real-money balance before we process your deletion request — bonus cash will be forfeited. If you still wish to delete your account, please email us and we'll assist you.