Do I lose my contacts?

No, contacts are preserved in the free CRM. However, marketing tools and automation are removed.

Is there a free tier?

Yes, HubSpot offers free CRM tools with limited functionality.

What about my email marketing?

Email marketing, landing pages, and automation workflows are removed on the free tier.

How to Cancel HubSpot Starter (2026)

HubSpot Starter plans start from $15.00/month. Follow our 6-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: March 2026

from $15.00/month

EasyYou save $180.00/year by cancelling

Estimated Time:10 minutes

Cancel Method:Website

Sign in to HubSpot

Go to app.hubspot.com and sign in to your account.

Go to Account & Billing

Click the gear icon, then 'Account & Billing'.

Navigate to Subscription

Click 'Subscription' or 'Products & Add-ons'.

Click Cancel Subscription

Click 'Cancel subscription' next to your Starter plan.

Complete the cancellation process

Follow the multi-step cancellation flow, selecting reasons and declining offers.

Confirm cancellation

Confirm the cancellation. Your account downgrades to the Free CRM tools.

Retention Tips

HubSpot will highlight your CRM data, contacts, and marketing automation you'll lose. They may offer a discounted rate or downgrade to Free CRM.

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FAQ

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