What happens to my investments when I close my Questrade account?

You can either sell all your holdings and withdraw the cash, or initiate an account transfer to another Canadian broker (e.g., via an RRSP or TFSA transfer form). Questrade supports outgoing transfers, though a transfer fee may apply.

Are there fees for closing a Questrade account?

Questrade charges a $150 account transfer fee per account if you transfer holdings to another broker. There's no fee if you sell all holdings and withdraw cash. ETF purchases are always free at Questrade, so selling ETFs does incur a standard commission.

How long does it take to close a Questrade account?

Questrade account closures are processed within 5–10 business days after you contact support and your account balance is zero. Account transfers to other brokers can take 10–15 business days.

How to Cancel Questrade (2026)

Questrade plans start from CA$0.00/month. Follow our 5-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: March 2026

from CA$0.00/month

Easy

Estimated Time:10 minutes

Cancel Method:Website

Log in to Questrade

Go to questrade.com and log in to your account using your credentials.

Cancel Questrade Edge (if applicable)

If you have a Questrade Edge Pro subscription, go to 'My Account' → 'Settings' → 'Subscriptions' and cancel your Edge subscription.

Sell or Transfer Your Investments

To close the account, sell all your holdings or initiate an account transfer (RRSP, TFSA, non-registered) to another Canadian broker via the standard transfer process.

Withdraw Your Cash Balance

After selling your holdings, go to 'My Account' → 'Withdraw Funds' and transfer the balance to your Canadian bank account.

Submit Account Closure Request

Contact Questrade support via live chat or phone (1-888-783-7866) to request account closure. There is no self-serve account closure option — you must contact support directly.

Retention Tips

Before closing your Questrade account, consider that Questrade offers free ETF purchases — one of Canada's most cost-effective ways to invest. If you have a TFSA or RRSP, closing means losing that registered room permanently (you can't re-open it). Instead of closing, you can simply stop trading and leave the account dormant at no cost. Would you like to keep your account open to preserve your registered account room?