CloudTalk — Overview & Pricing
CloudTalk is a Phone & VoIP service with plans starting from $25.00/month. Browse pricing tiers, available discounts, and alternatives below.
Updated: May 2026
About CloudTalk
CloudTalk — full review and pricing
Quick facts. CloudTalk is operated by CloudTalk s.r.o., headquartered in Bratislava, Slovakia (with US presence in New York), with the brand established in 2016 by Martin Malych and Viktor Vanek. The operator is privately held; raised $28M Series B led by KPN Ventures in 2024. CloudTalk positions itself as a cloud business phone and contact-center platform competing with Aircall and Dialpad, billed via the tier structure detailed below.
CloudTalk markets a phone & voip subscription targeted at users who want a fully-managed product without piecing it together themselves. The pricing snapshot below pulls Subger's live tracker, so anchor prices stay current as CloudTalk adjusts published rates. The rest of this page details the operator, current tiers, feature coverage, support reach and 10 short FAQs.
Operator background
CloudTalk runs under CloudTalk s.r.o., headquartered in Bratislava, Slovakia (with US presence in New York). The product was established in 2016 by Martin Malych and Viktor Vanek, and the company is currently privately held; raised $28M Series B led by KPN Ventures in 2024. CloudTalk sits in the phone & voip category and competes for the same recurring spend as nearby phone & voip brands on this site. See related coverage in /en/us/promo and /en/us/deal for cross-brand context.
Headquarters and corporate status
- Legal entity: CloudTalk s.r.o.
- HQ: Bratislava, Slovakia (with US presence in New York)
- Founded / launched: 2016 by Martin Malych and Viktor Vanek
- Ownership: privately held; raised $28M Series B led by KPN Ventures in 2024
The operator's corporate status determines who you contract with at checkout — typically the legal entity above, even if billing goes through a regional reseller.
Why CloudTalk matters in phone & voip
CloudTalk positions itself as a cloud business phone and contact-center platform competing with Aircall and Dialpad. The 2024-2025 differentiator: 2024-2025 launched CloudTalk AI with real-time call transcription, sentiment analysis, and automated call summaries integrated with Salesforce and HubSpot.
Pricing and tier structure
Current tier structure: Starter $25/user/month; Essential $30/user/month; Expert $50/user/month; Custom enterprise. The anchor price referenced for headline comparison is Essential $30/user/month.
Plan grid
| Plan | Anchor price | Notes |
|---|---|---|
| Entry / free tier | See plan grid | Limited or free access where offered |
| Mid plan | Essential $30/user/month | Headline tier referenced above |
| Top plan | See plan grid | Adds upgraded benefits or higher allowances |
What changes between tiers
Higher tiers typically unlock larger allowances, additional household members or extra premium content; entry tiers exist for trial usage. Live prices in the Subger plan tracker override these anchors when CloudTalk adjusts published rates.
Recent pricing context (2024-2025)
2024-2025 launched CloudTalk AI with real-time call transcription, sentiment analysis, and automated call summaries integrated with Salesforce and HubSpot. Annual commitments commonly trim 10-20% off the headline monthly rate; check the live grid above before purchase.
Feature coverage
CloudTalk ships with the following named capabilities relevant to phone & voip:
- Cloud-based VoIP business phone
- 160+ country phone numbers
- Call recording and transcription
- 35+ CRM integrations (Salesforce, HubSpot, Pipedrive)
- CloudTalk AI sentiment and summary
Feature matrix
| Feature area | Coverage |
|---|---|
| Headline use case | A cloud business phone and contact-center platform competing with aircall and dialpad |
| Platform support | Mobile + web where applicable |
| Payment options | Local + card |
| Customer support | Operator-provided channels |
| Geographic scope | Operator footprint |
Platform and device reach
Coverage spans the operator's published device list — typically modern iOS and Android plus a web client; some categories add desktop apps, smart-TV apps or vehicle integrations where relevant. Check the vendor's "Supported devices" page if you depend on a less common platform.
Call quality and integrations
Call quality runs on global PSTN routes with HD voice on supported networks; integrations span major CRMs (Salesforce, HubSpot, Pipedrive) and helpdesk tools.
What this means for buyers
The category-specific behaviour above is the single biggest factor when comparing CloudTalk against alternatives in the same phone & voip bracket. Buyers who care about the feature mix detailed here will typically rank CloudTalk higher than buyers focused on price alone.
Support, billing and account management
CloudTalk offers customer support through the operator's standard channels — typically an in-app help centre, email contact and (for paid tiers) live chat or phone support during business hours.
Cancellation and refunds
You can cancel CloudTalk directly from the account dashboard. Refund policy follows the operator's published terms; many phone & voip services prorate or do not refund partial periods after the renewal date. See the cancel guide hub for the standard cancellation workflow.
Free trials and money-back
Free trials, money-back windows and intro pricing vary by tier and country. Anchor: Essential $30/user/month.
Comparison context
In the phone & voip category, CloudTalk competes with nearby brands you can browse via /en/us/compare. Buyers commonly look at CloudTalk alongside two or three peers before committing — the side-by-side compare table on this site lets you stack feature coverage and price in one view.
When CloudTalk is the right pick
- You want a cloud business phone and contact-center platform competing with Aircall and Dialpad and the feature mix listed above
- The anchor price (Essential $30/user/month) fits the budget
- The operator's footprint covers your country
When to look elsewhere
- You need a specific feature CloudTalk does not list
- You are in a country outside the operator's main footprint
- The 2024-2025 differentiator (2024-2025 launched CloudTalk AI with real-time call transcription, sentiment analysis, and automated call summaries integrated with Salesforce and HubSpot) is not relevant to your use case
Frequently asked questions
What is CloudTalk?
CloudTalk is a phone & voip subscription operated by CloudTalk s.r.o. out of Bratislava, Slovakia (with US presence in New York), established in 2016 by Martin Malych and Viktor Vanek. It is currently privately held; raised $28M Series B led by KPN Ventures in 2024.
How much does CloudTalk cost?
Current tier structure: Starter $25/user/month; Essential $30/user/month; Expert $50/user/month; Custom enterprise. Anchor headline price: Essential $30/user/month. See the pricing table above for the live grid.
Who owns CloudTalk?
The brand is owned and operated by CloudTalk s.r.o.. Corporate status: privately held; raised $28M Series B led by KPN Ventures in 2024.
Where is CloudTalk available?
CloudTalk operates from Bratislava, Slovakia (with US presence in New York) with country availability tied to the operator's footprint and licensing reach. Cross-check the vendor's region list before subscribing if you travel often.
Can I cancel CloudTalk any time?
Yes — cancellation runs through the operator's account dashboard. See the cancel guide hub for the standard workflow and country-specific notes.
Does CloudTalk offer a free trial?
Free-trial availability varies by tier and country. The anchor price (Essential $30/user/month) is the post-trial headline rate; trials, when offered, run 7 to 30 days depending on promo.
What payment methods does CloudTalk accept?
Payment methods follow the operator's checkout — typically major cards (Visa, Mastercard, Amex) plus locally-relevant alternatives like Apple Pay, Google Pay or country-specific wallets.
Is CloudTalk worth it in 2025?
CloudTalk's 2025 value depends on the feature mix you actually use. The 2024-2025 update — 2024-2025 launched CloudTalk AI with real-time call transcription, sentiment analysis, and automated call summaries integrated with Salesforce and HubSpot — is the single most relevant signal for current-year buyers.
How is CloudTalk different from competitors?
CloudTalk differentiates as a cloud business phone and contact-center platform competing with Aircall and Dialpad. The operator background, founding year (2016 by Martin Malych and Viktor Vanek) and 2024-2025 update give buyers a sense of where the brand sits versus alternatives.
Where can I track CloudTalk pricing changes?
Subger's live tracker updates the anchor price (Essential $30/user/month) automatically when CloudTalk adjusts published rates. Bookmark the Subger CloudTalk page and check the pricing table above.
Sources and updates
Operator + tier + ownership facts compiled from public vendor disclosures, press releases and regulatory filings current to 2024-2025. Anchor price: Essential $30/user/month. Last refreshed at the timestamp in Subger's plan tracker.
Related on Subger
Browse adjacent coverage:
Pricing
Monthly Plan
from $25.00 (≈ €21.30)
/month
Annual Equivalent
from $300.00
/year
| Regional pricing | Starter | Essential | Expert |
|---|---|---|---|
| 🇺🇸United StatesUSD | $25.00≈ €21.30 | $30.00≈ €25.56 | $50.00≈ €42.60 |
Prices converted at current exchange rate
Sources
Subger is not affiliated with, endorsed by, or connected to CloudTalk or its parent companies. All trademarks, service marks, and logos belong to their respective owners. Information on this page is provided for informational and comparison purposes only. Pricing and plan details are sourced from publicly available information and may not reflect current offerings — please verify with the official provider. If you are a representative of this service and believe any information is inaccurate, please contact us at info@subger.com.
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