Can I get a refund after cancelling?

Generally no — Reviews.io's Terms state all fees are non-cancellable and non-refundable. The only exception is a 14-day statutory cooling-off period for EU/UK consumers, which may entitle you to a prorated refund.

How long until my account is actually cancelled?

Reviews.io requires 30 days written notice. The form takes up to 48 hours to process, and the 30-day clock starts when Reviews.io acknowledges the request — not when you submit it. This means you will likely be charged one more billing cycle.

Will I lose access to my data after cancellation?

Yes — after the termination effective date, your account and data may be deleted with no guaranteed recovery. You should export all your data before the cancellation takes effect.

Will my customer reviews disappear after I cancel?

No. Reviews.io's Terms (Section 9.3) explicitly state they retain the right to continue displaying and commercially exploiting reviews collected through the platform after your subscription ends, in perpetuity.

Can I cancel via email instead of the dashboard?

The primary method is through the dashboard form (Settings > Subscription > Cancel). You can also contact support@reviews.io in writing, but the dashboard route is the officially documented process.

What happens if I cancel during a free trial?

Users report that cancelling a free trial can result in a full month's charge if not cancelled well in advance of the trial end date, due to the 30-day notice requirement. Cancel early to avoid unexpected charges.

How to Cancel Reviews.io (2026)

Reviews.io plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from €0.00/month

Medium

Estimated Time:5 minutes

Cancel Method:Website

Log in to your dashboard

Go to beta.reviews.io and log in to your Reviews.io account.

Open Account settings

Click 'Account' in the left-hand side menu.

Navigate to Subscription

Go to Settings > Subscription.

Click Cancel

Click the 'Cancel' button on the right side of the Subscription screen.

Complete the cancellation form

A pop-up form appears — fill it out completely with your cancellation reason and any required details.

Wait for processing

Cancellation is processed within 48 hours. Note: Reviews.io requires 30 days written notice; if a billing cycle falls within that window, you will be charged one final payment.

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