Can I still use Activepieces after cancelling my paid plan?

Yes. Activepieces has a free tier. When you cancel a paid subscription, your account is downgraded to the free plan rather than deleted. You retain access to free-tier features and flows within the free plan limits.

Will I get a refund when I cancel?

According to Activepieces' Terms of Service, if you cancel in accordance with the agreement, you may receive a prorated refund for the unused portion of your subscription term. However, fees are generally non-refundable outside of this provision. Contact support@activepieces.com for refund requests.

Can I reactivate my paid plan after cancelling?

Yes. You can re-subscribe to a paid plan at any time by returning to the Billing section in your account settings and selecting a new plan.

What happens to my automations (flows) when I downgrade?

When downgraded to the free plan, flows that exceed the free plan's limits will be automatically turned off. You will need to stay within the free plan's task and flow limits to keep your automations running.

How do I delete my Activepieces account entirely?

Full account deletion is handled via email. Send a deletion request to support@activepieces.com. Per their support documentation, account deletion requests are explicitly handled through their email support channel.

I bought a lifetime deal on AppSumo — how do I cancel?

AppSumo lifetime deal holders manage their access through AppSumo directly. Log in to your AppSumo account, go to 'My Products', find Activepieces, and manage or request a refund through AppSumo's standard refund window (typically 60 days from purchase).

How to Cancel Activepieces (2026)

Activepieces plans start from $0.00/month. Follow our 7-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

Medium

Visit Website

Estimated Time:5 minutes

Cancel Method:Website

Log in to Activepieces Cloud

Go to https://cloud.activepieces.com and sign in with your account credentials.

Open Account Settings

Click your profile avatar or account name in the bottom-left corner of the dashboard to open the account menu.

Navigate to Billing

In the account menu or settings sidebar, click 'Billing' to open your subscription and billing details.

Locate your current plan

On the Billing page, find your active plan details showing your current subscription tier and renewal date.

Downgrade or Cancel Plan

Click 'Cancel Plan' or 'Downgrade to Free' button. Activepieces offers a free tier, so cancelling a paid plan typically downgrades you to the free plan rather than deleting your account.

Confirm cancellation

A confirmation dialog will appear asking you to confirm the cancellation. Review the details (access end date, feature loss) and click 'Confirm' or 'Cancel Subscription' to finalize.

Contact support if needed

If no self-serve cancel option is visible in your billing page, email support@activepieces.com with subject 'Cancel Subscription' and your account email. Billing issues are handled via email per their official support policy.

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