Will I get a refund after cancelling?

No. Engagespot's Terms of Service explicitly state they do not provide refunds once a paid plan has been purchased. You can cancel during a free trial period (if applicable) without being charged, but no refunds are issued for paid billing periods.

What happens to my account after I cancel?

Your account will revert to the free Launch plan, which includes up to 10,000 event triggers per month. Your data and configurations should remain accessible on the free tier.

Can I reactivate my paid plan after cancelling?

Yes. You can upgrade back to a paid plan (Growth at $250/month or Enterprise) at any time by logging into your console and selecting a new plan from the billing or pricing section.

Do I need to cancel before my next billing date to avoid being charged?

Engagespot's Terms of Service do not specify a required notice period. However, to avoid being charged for the next billing cycle, it is advisable to cancel before your current billing period ends. Contact support@engagespot.co as early as possible.

How do I cancel an Enterprise plan?

Enterprise plans are custom contracts. Contact your account manager or email support@engagespot.co to initiate the cancellation process. The timeline and terms may differ from self-serve plans.

Can I delete my data after cancelling?

Engagespot's public documentation does not detail an explicit data deletion process. Contact support@engagespot.co to request deletion of your workspace data in accordance with their privacy policy.

How to Cancel Engagespot (2026)

Engagespot plans start from $0.00/month. Follow our 6-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: April 2026

from $0.00/month

(≈ ₱0.00)

Hard

Estimated Time:5 minutes

Cancel Method:Chat

Log in to Engagespot Console

Go to https://console.engagespot.co and sign in with your account credentials.

Open Account or Billing Settings

Navigate to your account settings, typically accessible via your profile icon or name in the top-right corner. Look for a 'Billing' or 'Subscription' section in the sidebar or settings menu.

Locate Subscription Management

Within the Billing or Subscription section, look for an option to manage or cancel your current plan. If no self-serve cancellation button is visible, proceed to contact support directly.

Contact Support via In-App Chat

If no self-serve cancellation option is found, use the Intercom chat widget (usually a chat bubble icon in the bottom-right corner of the console) to request cancellation. State clearly that you want to cancel your paid subscription.

Alternatively, Email Support

Send a cancellation request to support@engagespot.co with your account email address and a request to cancel your subscription. Include your workspace name or API key for faster processing.

Confirm Cancellation

Wait for a confirmation email or reply from the Engagespot team confirming your subscription has been cancelled. Your account will revert to the free Launch plan (10,000 event triggers/month) rather than being deleted.

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FAQ

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