Is Sync.com end-to-end encrypted?

Yes. Sync.com uses zero-knowledge end-to-end encryption, meaning your files are encrypted before leaving your device. Even Sync.com cannot access your data.

What is the Sync.com free plan storage limit?

The Sync.com free plan provides 5 GB of storage. After cancelling a paid plan, your account reverts to the free 5 GB tier.

Can I export all my files before cancelling?

Yes. You can select all files in the Sync.com web app or desktop client and download them as a ZIP archive. Do this before your paid plan expires to ensure full access to all your files.

How to Cancel Sync.com

from $0.00/month

Easy

Estimated Time:5 minutes

Cancel Method:Website

Log in to Sync.com

Go to sync.com and sign in with your email and password.

Open Account Settings

Click your name or profile icon in the top-right corner and select 'Account Settings' from the dropdown.

Go to Plan and Billing

Click 'Plan & Billing' in the left sidebar. Review your current plan and next renewal date.

Cancel Subscription

Click 'Cancel plan' or 'Cancel subscription'. Sync.com will show you what you will lose — review and click 'Confirm cancellation'.

Confirm and Download Data

After confirming, download any important files before your billing period ends. Your account will revert to the free 5 GB plan at the end of the period.

Retention Tips

Your files are protected with zero-knowledge encryption on Sync.com — one of the most private cloud storage services available. Before cancelling, is there anything we can help with? If cost is the issue, we may be able to offer a discount for annual billing. Would you like to hear more?