How to Cancel Monday.com
from $0.00/month
(β β¬0.00)
Medium
Estimated Time:8 minutes
Cancel Method:Website
1
Log in as Admin
Go to monday.com and sign in. Only an account admin can cancel the subscription.
2
Go to Admin Section
Click your profile picture in the bottom-left corner, then select 'Administration' from the menu.
3
Open Billing
In the Administration panel, click 'Billing' in the left menu to view your subscription details.
4
Initiate Cancellation
Click 'Cancel subscription'. Monday.com will present retention offers such as a pause option or discounted rate. Click 'Continue to cancel' if you wish to proceed.
5
Complete the Exit Survey and Confirm
Select a reason for cancellation from the dropdown, then click 'Cancel subscription' to finalize. You will receive a confirmation email. Paid features remain active until the billing period ends.
Retention Tips
We understand that project management needs change. Before you cancel, did you know you can pause your subscription for up to 3 months? Your boards and data stay intact and you can resume anytime. Alternatively, we could reduce your seat count to lower costs. Which option sounds better for your team?
FAQ
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