Redis Cloud — Free Service Overview

Redis Cloud is a enterprise cloud platform operated by Redis Ltd (formerly Redis Labs), headquartered in Mountain View, California, United States (R&D HQ Tel Aviv, Israel). This Subger guide covers who runs Redis Cloud, the current tier ladder and pricing, the feature set that anchors the product on its category shelf, the devices and surfaces the apps support, and the questions Redis Cloud customers ask most often.

Quick facts about Redis Cloud

• Brand: Redis Cloud
• Operator: Redis Ltd (formerly Redis Labs)
• Headquarters: Mountain View, California, United States (R&D HQ Tel Aviv, Israel)
• Founded: 2011
• Ownership: privately held; backed by Goldman Sachs, Bain Capital Ventures, Francisco Partners, TCV; last raised at $2B valuation
• Category: Enterprise Cloud
• Anchor price: $5-$2,000+/month on the Fixed plans tier
• 2025-2026 buying signal: see the differentiator section below

What is Redis Cloud?

Redis Cloud is positioned in the enterprise cloud space as follows: Redis Cloud competes in the managed Redis class, used as a cache, message broker, real-time analytics store and (since 2024) a vector database for AI applications. The product is shipped by Redis Ltd (formerly Redis Labs) from Mountain View, California, United States (R&D HQ Tel Aviv, Israel) and reaches its customers through the surfaces detailed in the platform-support table later on this page. Availability of specific features can vary by tier and region; the in-app or vendor-site experience in your market is always the canonical source.

Who operates Redis Cloud?

Operator and headquarters

Redis Cloud is operated by Redis Ltd (formerly Redis Labs) from Mountain View, California, United States (R&D HQ Tel Aviv, Israel). The company was founded in 2011, giving it a track record across multiple product cycles in the enterprise cloud category.

Ownership and funding

On ownership: privately held; backed by Goldman Sachs, Bain Capital Ventures, Francisco Partners, TCV; last raised at $2B valuation. This shapes the buyer signal — public-company governance, venture-backed scale, founder-led independence and private-equity-owned operating models each carry different roadmap and pricing trajectories. Review the operator's investor or company-news pages for the most recent status.

Jurisdiction and reach

With HQ in Mountain View, California, United States (R&D HQ Tel Aviv, Israel), Redis Cloud operates under the corporate and data-protection regime of its home jurisdiction; cross-border customers are typically served via local entities or processors as documented in the operator's Privacy Policy and Terms of Service.

Why choose Redis Cloud

Feature breadth

Redis Cloud ships the following capabilities that anchor it on the enterprise cloud shelf:

• Fully managed Redis with automatic failover and backups
• Multi-region active-active replication via CRDTs
• Redis Stack modules: RediSearch, RedisJSON, RedisBloom, RedisTimeSeries, RedisGraph
• Available on AWS, Google Cloud and Azure with VPC peering
• Up to 99.999% uptime SLA on flexible plans
• SOC 2 Type 2, ISO 27001, HIPAA and PCI compliance
• Auto-tiering between RAM and Flash for cost optimisation
• Redis Insight GUI for visual management

Plan structure and household fit

The current tier ladder for Redis Cloud scales from an entry plan up to enterprise-grade options, with the Fixed plans tier sitting in the typical sweet spot for most buyers. Annual prepay usually unlocks a meaningful discount over month-to-month; check the live widget on this page for the vendor-current price in your country and currency.

2025-2026 differentiator

In 2025 Redis Cloud launched Vector Search and AI features for retrieval-augmented generation (RAG) and embedded the technology in its managed offering with sub-millisecond vector lookups.

Redis Cloud pricing in 2026

The current advertised tier ladder for Redis Cloud (as published by Redis Ltd (formerly Redis Labs); check the live widget on this page for your country and currency):

Promotional pricing, regional VAT/GST and seasonal codes can move the headline. Use Subger's tracking tools to time your purchase against active offers and to monitor the post-promo renewal price on Redis Cloud.

Redis Cloud apps and platform support

Performance, regions and developer tooling

Scope and depth

Redis Cloud's position in the enterprise cloud category rests on the feature list above plus the 2025-2026 differentiator described earlier. The depth of capability available to you depends on the tier you pick — the Annual tier unlocks the complete feature set, while entry tiers focus on essentials.

Integrations and ecosystem

Integrations are a critical buying signal in the enterprise cloud space. Review the feature list above for Redis Cloud's key integrations and confirm that the tools in your existing stack are supported before committing to a paid tier.

Customer support and onboarding

Redis Ltd (formerly Redis Labs) offers customer support through documented channels — help center, ticketing and (on higher tiers) dedicated success management. Onboarding complexity scales with the tier: entry plans are typically self-serve, while enterprise contracts include white-glove implementation.

Who Redis Cloud fits best

• Teams in the enterprise cloud category seeking the named features above
• Buyers prioritising the 2025-2026 differentiator highlighted earlier
• Customers in Israel)-based jurisdictions and adjacent markets
• Organisations at the scale the Fixed plans or higher tier targets
• Teams replacing more expensive or less specialised alternatives with a like-for-like fit

Frequently asked questions about Redis Cloud

Who operates Redis Cloud and where are they based?

Redis Cloud is operated by Redis Ltd (formerly Redis Labs), headquartered in Mountain View, California, United States (R&D HQ Tel Aviv, Israel).

When was Redis Cloud founded?

Redis Cloud's parent operator was founded in 2011. Ownership status as of 2025-2026: privately held; backed by Goldman Sachs, Bain Capital Ventures, Francisco Partners, TCV; last raised at $2B valuation.

How much does Redis Cloud cost?

The current tier ladder runs from Free ($0) up to Annual (Discounted contract). The pricing table above lists every tier; the live widget mirrors the vendor's current prices for your country.

Is there a free tier or free trial?

Free or trial availability for Redis Cloud is visible in the pricing table above. Promotional offers change — see the Redis Cloud deals page for current promotions.

How do I cancel Redis Cloud?

Cancellation depends on where you signed up. Direct subscribers cancel in account settings; users billed via Apple, Google or a partner cancel in that store's subscription manager. Subger's Redis Cloud cancel guide covers every billing path step by step.

How does Redis Cloud compare on price?

Use Subger's true price tracker to compare Redis Cloud's renewal price to the introductory teaser and to category alternatives. Annual prepay and team / organisation plans usually unlock the biggest unit-cost savings.

Where is Redis Cloud available?

Redis Cloud is available in the markets documented on Redis Ltd (formerly Redis Labs)'s site. Pricing and plan availability can vary by country — confirm in your region before subscribing.

What devices does Redis Cloud support?

See the platform-support table above. In summary, Redis Cloud delivers its product through the surfaces typical for enterprise cloud, including web and the mobile or desktop clients listed.

What's new with Redis Cloud in 2025-2026?

In 2025 Redis Cloud launched Vector Search and AI features for retrieval-augmented generation (RAG) and embedded the technology in its managed offering with sub-millisecond vector lookups.

Are there deals or promo codes available?

Subger tracks active Redis Cloud deals on the Redis Cloud deals page and promo codes on the Redis Cloud promo codes page. Annual prepay and team pricing usually beat seasonal codes.

Get started with Redis Cloud

To subscribe to Redis Cloud, head to the Redis Ltd (formerly Redis Labs) site and pick the tier from the table above that matches your team size and feature needs. The Fixed plans tier is the typical starting point for serious users; annual prepay normally delivers the best unit cost. Pair this page with the linked Subger guides below to time your purchase against active deals and to monitor the post-promo renewal price.

Related Subger guides for Redis Cloud

• Redis Cloud cancel guide
• Redis Cloud deals and discounts
• Redis Cloud promo codes
• Redis Cloud true price tracker
• Enterprise Cloud category hub