Must I withdraw funds first?

Yes. Transfer all crypto and fiat to an external wallet or bank before closing.

What about my Crypto.com Visa card?

The card will be deactivated. CRO staked for the card has an unbonding period.

Can I reopen my account?

You would need to create a new account and complete KYC again.

How to Cancel Crypto.com (2026)

Crypto.com plans start from $4.99/month. Follow our 4-step guide to cancel your subscription in about 15 minutes — with tips to avoid retention offers.

Updated: March 2026

from $4.99/month

(≈ ZAR 81.28)

MediumYou save $299.90/year by cancelling

Estimated Time:15 minutes

Cancel Method:App

Open Crypto.com app

Launch the Crypto.com app on your phone.

Go to Settings

Tap the gear icon and select 'Account'.

Close account

Select 'Close Account' and withdraw all funds first.

Confirm

Confirm via email verification. Account closure takes up to 7 days.

Retention Tips

Please withdraw all funds and unstake CRO before closing your Crypto.com account.

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FAQ

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