Will I lose all my CRM data if I cancel HubSpot?

No, the free HubSpot CRM retains your contacts and deals. However, paid features like custom properties, automation workflows, and advanced reporting will be unavailable.

Can I cancel mid-contract?

HubSpot annual plans typically require completing the full contract term. Contact HubSpot support to discuss early termination options, which may involve a fee.

What happens to my marketing automation workflows?

Active workflows will stop running when your Marketing Hub subscription ends. Export your workflow logic before cancelling, as you won't be able to access the workflow editor on the free plan.

How to Cancel HubSpot (2026)

HubSpot plans start from $15.00/month. Follow our 6-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.

Updated: March 2026

from $15.00/month

(≈ ZAR 244.33)

MediumYou save $180.00/year by cancelling

Estimated Time:10 minutes

Cancel Method:Website

Log into HubSpot

Go to app.hubspot.com and sign in with a Super Admin account.

Navigate to Account & Billing

Click the settings gear icon in the top navigation, then go to 'Account & Billing' or 'Account Defaults' > 'Billing'.

Open subscription management

In the Billing section, find your active subscriptions (Marketing Hub, Sales Hub, Service Hub, etc.) and click 'Manage'.

Request cancellation

Click 'Cancel subscription' or 'Downgrade'. HubSpot may require you to contact their cancellation team, especially for annual contracts.

Export your data

Before cancellation, export your CRM contacts, deals, and marketing data. Go to your contacts/deals list and use the 'Export' option.

Confirm cancellation

Complete the cancellation request. If on an annual contract, you may need to wait until the contract end date. HubSpot will send a confirmation email.

Retention Tips

Cancelling HubSpot means you'll lose your CRM features beyond the free tier, marketing automation, email sequences, custom reporting, and all paid Hub features. Your CRM data remains on the free plan but with severely limited functionality.