Can I get a refund from Private Internet Access?

PIA offers a 30-day money-back guarantee. Contact their support within 30 days of purchase to request a full refund.

Will PIA keep my data after I cancel?

PIA has a verified no-logs policy. They do not store your browsing activity. Account information is retained only as needed for billing.

Can I use PIA on all my devices until the subscription ends?

Yes, your PIA subscription remains active on all connected devices until the end of the billing period.

How to Cancel Private Internet Access (2026)

Private Internet Access plans start from $11.95/month. Follow our 5-step guide to cancel your subscription in about 5 minutes — with tips to avoid retention offers.

Updated: March 2026

from $11.95/month

(≈ ZAR 196.00)

EasyYou save $39.95/year by cancelling

Estimated Time:5 minutes

Cancel Method:Website

Log In to PIA

Go to privateinternetaccess.com and sign in to your account using the Client Control Panel.

Open Subscription Settings

Navigate to the Subscription section of your account dashboard.

Cancel Auto-Renewal

Click Cancel Subscription or Disable Auto-Renewal to prevent future charges.

Decline Retention Offers

PIA may present a discounted offer. Decline it if you want to proceed with cancellation.

Confirm Cancellation

Confirm the cancellation. Your VPN access continues until the end of the paid period. PIA offers a 30-day money-back guarantee.

Retention Tips

Private Internet Access offers a 30-day money-back guarantee. If you are within this window, you can get a full refund by contacting support. PIA supports unlimited device connections, so consider whether you are getting full value before canceling.