Will I get a refund if I cancel mid-billing cycle?

No. Kameleoon's Terms of Service explicitly state that no refunds are issued upon cancellation. You retain access to your account until the end of the current billing period.

Can I access my data after my account is cancelled?

Kameleoon does not publicly document a post-cancellation data retrieval window. You should export all experiment results and reports before your account expires at the end of the billing cycle.

Can I reactivate my subscription after cancelling?

There is no documented self-service reactivation process. Contact Kameleoon's sales or support team at hello@kameleoon.com to restart a subscription.

Can I downgrade instead of fully cancelling?

Yes, for the Starter Plan. You can downgrade to a lower credit tier and the change takes effect at the start of your next billing cycle.

How do Enterprise plan customers cancel?

Enterprise cancellations are handled through your assigned Customer Success Manager or Technical Account Manager. The exact terms (notice periods, early termination clauses) are defined in your individual contract.

What happens to unused credits when I cancel?

Unused credits are non-refundable, non-transferable, and cannot be redeemed for cash. They are forfeited when your subscription ends.

Hvernig á að segja upp Kameleoon (2026)

Áskriftir Kameleoon byrja frá 0,00 USD/mán.. Fylgdu 6-skrefa leiðbeiningunum okkar til að segja upp áskriftinni þinni á um 5 mínútum — með ráðum til að forðast viðhaldstilboð.

Uppfært: apríl 2026

Erfitt

Heimsækja vefsíðu

Áætlaður tími:5 mínútur

Uppsagnaraðferð:Email

Log in to your Kameleoon account

Go to login.kameleoon.com/app and sign in with your credentials.

Open Organization settings

Click your account or organization name in the top navigation to open the Organization page (account settings).

Click 'Contact support'

On the Organization page, locate and click the 'Contact support' link. There is no self-service cancellation button — cancellation must go through the support or account management team.

Submit a cancellation request

You will be directed to kameleoon.com/contact. Fill out the contact form with your account details and clearly state that you wish to cancel your subscription. Alternatively, email hello@kameleoon.com or call your regional support line: US/Canada +1 929-297-6033, UK +44 20 3868 9734, Germany +49 781 960 519 95, France +33 7 44 09 65 62.

Export your data before cancellation takes effect

Before the current billing cycle ends, download all experiment reports and data from your dashboard. Kameleoon does not document a post-cancellation data retrieval window, so export everything beforehand.

Await confirmation and end-of-cycle access

Kameleoon will confirm your cancellation. Your account remains active and accessible until the end of the current billing period — no refund is issued for the remaining days.

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Algengar spurningar

Þarftu hjálp við að stjórna áskriftunum þínum?

Fylgstu með öllum áskriftunum þínum, fáðu uppsagnaráminningar og finndu bestu tilboðin með Subger.

Prófaðu Subger ókeypis

Hlutdeildarupplýsingar: Sumar tenglur á þessari síðu kunna að vera hlutdeildartenglur. Ef þú kaupir í gegnum þessar tenglur kann Subger að fá lítið sem eitt þóknun án þess að það kosti þig meira. Þetta hjálpar okkur að halda síðunni ókeypis og halda áfram að veita nákvæmar áskriftarupplýsingar. Við mælum aðeins með þjónustum sem við teljum að séu þess virði.