Do I still have access to my data after cancelling?

Project data (datasets, features, jobs) is deleted when you terminate your cluster or delete your project. However, your cloud storage bucket (S3, Azure Blob, or GCS) is NOT automatically deleted — it remains in your own cloud provider account and can be used to restore a backup. You must delete it manually to stop storage charges.

Can I get a refund after cancelling?

European consumers have a statutory 14-day right of withdrawal with a full refund. Hopsworks voluntarily extends this to 30 days for all users. UK consumers have a 14-day withdrawal right and Brazilian consumers have 7 days. No general refund policy applies outside these regions.

How much notice do I need to give to avoid auto-renewal on an Enterprise plan?

You must send a written non-renewal notice to info@hopsworks.ai at least 30 days before the end of your current subscription term. Subscriptions auto-renew annually through the original payment method if no notice is given.

Can I reactivate my account after cancelling?

You can sign up again at any time. For free-tier accounts, support staff can perform an account reset on request via the community forum at community.hopsworks.ai. For paid plans, contact info@hopsworks.ai to discuss reactivation.

What is the difference between stopping and terminating a cluster?

Stopping a cluster pauses the VMs and removes worker nodes, which saves compute credits while preserving your cluster configuration. Terminating permanently destroys the cluster and all automatically-created resources (but not your cloud storage bucket). Stop first if you only want a temporary pause.

How do I delete my free Hopsworks account entirely?

Free-tier account deletion is not self-service. Go to Project Settings > General > Danger Zone and click 'delete project' to remove your data. For a full account reset or deletion, contact Hopsworks support through the community forum at community.hopsworks.ai — staff handle this manually via private message.

Hopsworks 해지 방법 (2026)

Hopsworks 플랜은 US$0.00/월부터 시작합니다. 6단계 가이드를 따라 약 10분 만에 구독을 해지하세요 — 유지 제안을 피하는 팁 포함.

업데이트: 2026년 6월

어려움

웹사이트 방문

예상 소요 시간:10 분

해지 방법:Email

Log in to your Hopsworks dashboard

Go to managed.hopsworks.ai (Pay-As-You-Go/SaaS) or app.hopsworks.ai (free tier) and sign in to your account.

Open the Clusters section

From the main dashboard, navigate to the 'Clusters' section to see all your active clusters.

Terminate each cluster

Click the 'Terminate' button on each active cluster. A confirmation dialog will appear — confirm the action. This stops all compute charges. Note: this does NOT delete your cloud storage bucket (S3/Azure Blob/GCS), which continues to incur storage charges from your cloud provider.

Delete your cloud storage bucket (optional but required to stop all charges)

Log in to your own cloud provider console (AWS, Azure, or GCP) and manually delete the storage bucket associated with your Hopsworks cluster to stop all remaining storage charges.

Send cancellation notice by email

Send a written cancellation notice to info@hopsworks.ai. For Enterprise subscriptions this is required at least 30 days before the end of your subscription term to prevent auto-renewal. For open-ended subscriptions, the cancellation takes effect 30 days after Hopsworks receives your notice.

Confirm cancellation via contact form (if no reply)

If you do not receive a confirmation email, submit your cancellation request through the contact form at https://www.hopsworks.ai/contact/main to ensure it is received.

자주 묻는 질문

구독 관리에 도움이 필요하신가요?

Subger로 모든 구독을 추적하고, 해지 리마인더를 받고, 최고의 혜택을 찾아보세요.

Subger 무료 체험

Affiliate disclosure: 이 페이지의 일부 링크는 제휴 링크일 수 있습니다. 해당 링크를 통해 구매하시면 Subger가 귀하에게 추가 비용 없이 소정의 수수료를 받을 수 있습니다. 이를 통해 사이트를 무료로 유지하고 정확한 구독 정보를 계속 제공할 수 있습니다. 당사는 가치가 있다고 판단하는 서비스만 추천합니다.