Close — Overview & Pricing
Close is a CRM & Sales service with plans starting from $49.00/month. Browse pricing tiers, available discounts, and alternatives below.
Updated: May 2026
About Close
Close — full review and pricing
Quick facts. Close is operated by Elastic Inc. (dba Close), headquartered in San Francisco, California (United States), with the brand established in 2013 by Steli Efti, Anthony Nemitz, and Phil Freo. The operator is privately held; bootstrapped (no significant venture funding). Close positions itself as an inside-sales CRM for SMBs competing with HubSpot Sales and Pipedrive, billed via the tier structure detailed below.
Close markets a crm & sales subscription targeted at users who want a fully-managed product without piecing it together themselves. The pricing snapshot below pulls Subger's live tracker, so anchor prices stay current as Close adjusts published rates. The rest of this page details the operator, current tiers, feature coverage, support reach and 10 short FAQs.
Operator background
Close runs under Elastic Inc. (dba Close), headquartered in San Francisco, California (United States). The product was established in 2013 by Steli Efti, Anthony Nemitz, and Phil Freo, and the company is currently privately held; bootstrapped (no significant venture funding). Close sits in the crm & sales category and competes for the same recurring spend as nearby crm & sales brands on this site. See related coverage in /en/us/promo and /en/us/deal for cross-brand context.
Headquarters and corporate status
- Legal entity: Elastic Inc. (dba Close)
- HQ: San Francisco, California (United States)
- Founded / launched: 2013 by Steli Efti, Anthony Nemitz, and Phil Freo
- Ownership: privately held; bootstrapped (no significant venture funding)
The operator's corporate status determines who you contract with at checkout — typically the legal entity above, even if billing goes through a regional reseller.
Why Close matters in crm & sales
Close positions itself as an inside-sales CRM for SMBs competing with HubSpot Sales and Pipedrive. The 2024-2025 differentiator: 2024-2025 launched Close AI agents for cold-outreach automation, sales co-pilot in calling, and improved SmartViews segmentation.
Pricing and tier structure
Current tier structure: Startup $19/user/month (billed annually); Professional $109/user/month; Business $329/user/month. The anchor price referenced for headline comparison is Startup $19/user/month.
Plan grid
| Plan | Anchor price | Notes |
|---|---|---|
| Entry / free tier | See plan grid | Limited or free access where offered |
| Mid plan | Startup $19/user/month | Headline tier referenced above |
| Top plan | See plan grid | Adds upgraded benefits or higher allowances |
What changes between tiers
Higher tiers typically unlock larger allowances, additional household members or extra premium content; entry tiers exist for trial usage. Live prices in the Subger plan tracker override these anchors when Close adjusts published rates.
Recent pricing context (2024-2025)
2024-2025 launched Close AI agents for cold-outreach automation, sales co-pilot in calling, and improved SmartViews segmentation. Annual commitments commonly trim 10-20% off the headline monthly rate; check the live grid above before purchase.
Feature coverage
Close ships with the following named capabilities relevant to crm & sales:
- Built-in calling and SMS
- Email sequencing and templates
- Close AI sales agents
- SmartViews lead segmentation
- Zapier, HubSpot, and Salesforce integrations
Feature matrix
| Feature area | Coverage |
|---|---|
| Headline use case | An inside-sales crm for smbs competing with hubspot sales and pipedrive |
| Platform support | Mobile + web where applicable |
| Payment options | Local + card |
| Customer support | Operator-provided channels |
| Geographic scope | Operator footprint |
Platform and device reach
Coverage spans the operator's published device list — typically modern iOS and Android plus a web client; some categories add desktop apps, smart-TV apps or vehicle integrations where relevant. Check the vendor's "Supported devices" page if you depend on a less common platform.
Sales workflow and integrations
Workflow covers contact management, deal pipeline, email integration, follow-up reminders and reporting; integrations span common email, calendar and accounting tools.
What this means for buyers
The category-specific behaviour above is the single biggest factor when comparing Close against alternatives in the same crm & sales bracket. Buyers who care about the feature mix detailed here will typically rank Close higher than buyers focused on price alone.
Support, billing and account management
Close offers customer support through the operator's standard channels — typically an in-app help centre, email contact and (for paid tiers) live chat or phone support during business hours.
Cancellation and refunds
You can cancel Close directly from the account dashboard. Refund policy follows the operator's published terms; many crm & sales services prorate or do not refund partial periods after the renewal date. See the cancel guide hub for the standard cancellation workflow.
Free trials and money-back
Free trials, money-back windows and intro pricing vary by tier and country. Anchor: Startup $19/user/month.
Comparison context
In the crm & sales category, Close competes with nearby brands you can browse via /en/us/compare. Buyers commonly look at Close alongside two or three peers before committing — the side-by-side compare table on this site lets you stack feature coverage and price in one view.
When Close is the right pick
- You want an inside-sales CRM for SMBs competing with HubSpot Sales and Pipedrive and the feature mix listed above
- The anchor price (Startup $19/user/month) fits the budget
- The operator's footprint covers your country
When to look elsewhere
- You need a specific feature Close does not list
- You are in a country outside the operator's main footprint
- The 2024-2025 differentiator (2024-2025 launched Close AI agents for cold-outreach automation, sales co-pilot in calling, and improved SmartViews segmentation) is not relevant to your use case
Frequently asked questions
What is Close?
Close is a crm & sales subscription operated by Elastic Inc. (dba Close) out of San Francisco, California (United States), established in 2013 by Steli Efti, Anthony Nemitz, and Phil Freo. It is currently privately held; bootstrapped (no significant venture funding).
How much does Close cost?
Current tier structure: Startup $19/user/month (billed annually); Professional $109/user/month; Business $329/user/month. Anchor headline price: Startup $19/user/month. See the pricing table above for the live grid.
Who owns Close?
The brand is owned and operated by Elastic Inc. (dba Close). Corporate status: privately held; bootstrapped (no significant venture funding).
Where is Close available?
Close operates from San Francisco, California (United States) with country availability tied to the operator's footprint and licensing reach. Cross-check the vendor's region list before subscribing if you travel often.
Can I cancel Close any time?
Yes — cancellation runs through the operator's account dashboard. See the cancel guide hub for the standard workflow and country-specific notes.
Does Close offer a free trial?
Free-trial availability varies by tier and country. The anchor price (Startup $19/user/month) is the post-trial headline rate; trials, when offered, run 7 to 30 days depending on promo.
What payment methods does Close accept?
Payment methods follow the operator's checkout — typically major cards (Visa, Mastercard, Amex) plus locally-relevant alternatives like Apple Pay, Google Pay or country-specific wallets.
Is Close worth it in 2025?
Close's 2025 value depends on the feature mix you actually use. The 2024-2025 update — 2024-2025 launched Close AI agents for cold-outreach automation, sales co-pilot in calling, and improved SmartViews segmentation — is the single most relevant signal for current-year buyers.
How is Close different from competitors?
Close differentiates as an inside-sales CRM for SMBs competing with HubSpot Sales and Pipedrive. The operator background, founding year (2013 by Steli Efti, Anthony Nemitz, and Phil Freo) and 2024-2025 update give buyers a sense of where the brand sits versus alternatives.
Where can I track Close pricing changes?
Subger's live tracker updates the anchor price (Startup $19/user/month) automatically when Close adjusts published rates. Bookmark the Subger Close page and check the pricing table above.
Sources and updates
Operator + tier + ownership facts compiled from public vendor disclosures, press releases and regulatory filings current to 2024-2025. Anchor price: Startup $19/user/month. Last refreshed at the timestamp in Subger's plan tracker.
Related on Subger
Browse adjacent coverage:
Pricing
Monthly Plan
from $49.00
/month
Annual Equivalent
from $588.00
/year
| Regional pricing | Startup | Professional | Enterprise |
|---|---|---|---|
| 🇺🇸United StatesUSD | $49.00 | $99.00 | $139.00 |
Prices converted at current exchange rate
Sources
Subger is not affiliated with, endorsed by, or connected to Close or its parent companies. All trademarks, service marks, and logos belong to their respective owners. Information on this page is provided for informational and comparison purposes only. Pricing and plan details are sourced from publicly available information and may not reflect current offerings — please verify with the official provider. If you are a representative of this service and believe any information is inaccurate, please contact us at info@subger.com.
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