Kommo

Kommo is a CRM and sales service operated by Kommo Inc. (formerly amoCRM), headquartered in San Francisco, California, United States (engineering in Eastern Europe). The product was founded in 2009 (as amoCRM); rebranded Kommo 2022 and is currently privately held. Kommo competes with Pipedrive, HubSpot CRM, Zoho CRM and Bitrix24 in the messenger-led SMB sales segment. The anchor reference price for 2026 is around USD 15 per user/month for Base billed annually. This 2026 review summarises Kommo's operator background, current tier ladder, the named features that matter, and Subger's tracking tools so you can evaluate fit before committing.

Quick facts

• Operator: Kommo Inc. (formerly amoCRM)
• Headquarters: San Francisco, California, United States (engineering in Eastern Europe)
• Founded: 2009 (as amoCRM); rebranded Kommo 2022
• Public-market status: privately held
• Service category: CRM and sales
• Tier ladder (2026): Base, Advanced, Enterprise
• Anchor price reference: around USD 15 per user/month for Base billed annually

What is Kommo?

Kommo is a CRM and sales product operated by Kommo Inc. (formerly amoCRM) from San Francisco, California, United States (engineering in Eastern Europe), originally founded in 2009 (as amoCRM); rebranded Kommo 2022. The service targets customers who want the specific feature mix listed below — a real category fit rather than a generic offering. Kommo is billed in local currency through the operator's standard payment channels, with the Base tier as the typical entry point on the ladder. The current 2025-2026 product emphasis is summarised in the differentiator section below — these are concrete shipped or in-flight changes rather than speculative roadmap items.

Why choose Kommo

Category positioning

Kommo competes with Pipedrive, HubSpot CRM, Zoho CRM and Bitrix24 in the messenger-led SMB sales segment. Kommo earns its slot in the CRM and sales bracket by combining the named features in the section below with a credible operator (see Quick facts), so the buying decision rests on capability fit rather than brand recognition alone.

Plan structure

The tier ladder for 2026 is: Base, Advanced, Enterprise. The Base tier is the entry point with around USD 15 per user/month for Base billed annually as the anchor price. Step-up tiers add capacity, seats, capability or coverage depending on the specific CRM and sales category. Confirm live regional prices on the operator's site, and use Subger's true-price tracker for Kommo to track the actual all-in renewal cost over time.

2025-2026 differentiator

In 2025-2026 Kommo leaned into WhatsApp-first selling, Salesbot AI replies and direct WhatsApp Business API integration for LatAm and EMEA SMBs.

Kommo features that matter in 2026

The current named feature set:

• messenger-first CRM (WhatsApp, Instagram, Facebook, Telegram)
• Salesbot conversational automation
• drag-and-drop pipeline
• lead inbox unifying all channels
• digital pipeline triggers
• WhatsApp Business API integration
• team chat and tasks

These are the specific surfaces Kommo ships today — not a generic checklist. The most material change for 2026 buyers is reflected in the differentiator above, and the live signup page on the operator's site should be treated as the source of truth for any region-specific availability.

Kommo pricing in 2026

The anchor reference for 2026 is: around USD 15 per user/month for Base billed annually. The full tier comparison:

Subger pairs the public price with the actual all-in cost (taxes, FX conversion, promotional anchors that may step up at renewal):

Workflow and integrations

Kommo operates from San Francisco, California, United States (engineering in Eastern Europe) under Kommo Inc. (formerly amoCRM), founded in 2009 (as amoCRM); rebranded Kommo 2022. Sales workflow context: the service is regulated by, distributed through and serviced under the operator's standard processes for its home market and any adjacent regions where it operates. Customers should confirm regional availability, supported payment methods and any localisation differences on the operator's live signup flow before committing to annual billing.

Who Kommo fits

Kommo is a good match for the following buyers:

• The category-focused subscriber who wants CRM and sales delivered by Kommo Inc. (formerly amoCRM) from San Francisco, California, United States (engineering in Eastern Europe), with a credible 2025-2026 product trajectory rather than a generic global aggregator.
• The mainstream subscriber evaluating the Base tier as the entry point and weighing the step-up to higher tiers in the ladder.
• The 2026 buyer who specifically wants the differentiator described above plus the named features listed earlier in this review.
• The price-sensitive shopper who wants to track promotional anchors via Subger's true-price tracker and deals page before committing to a longer billing period.
• The careful renewer who wants to verify the actual all-in renewal cost after taxes, FX and post-promotional step-ups instead of relying on the headline list price.

Frequently asked questions

What is Kommo and who operates it?

Kommo is a CRM and sales service operated by Kommo Inc. (formerly amoCRM), headquartered in San Francisco, California, United States (engineering in Eastern Europe). The product was founded in 2009 (as amoCRM); rebranded Kommo 2022 and is currently privately held. Kommo competes with Pipedrive, HubSpot CRM, Zoho CRM and Bitrix24 in the messenger-led SMB sales segment.

How much does Kommo cost in 2026?

The current tier ladder is: Base, Advanced, Enterprise. The anchor reference for the entry tier is around USD 15 per user/month for Base billed annually. Local-currency pricing, promotional first-period anchors and bundled discounts can change these numbers — confirm the live price on the operator's site before committing.

Is there a free tier or trial for Kommo?

The free or trial position depends on the tier. Some tiers in the ladder above offer introductory promotions or limited free access; the operator's live signup page is the source of truth for current free-tier or trial mechanics.

Where is Kommo available?

Availability follows Kommo Inc. (formerly amoCRM)'s licensing and operational footprint from San Francisco, California, United States (engineering in Eastern Europe). Kommo primarily serves customers in the operator's home market and any adjacent markets listed on its signup page. Use a payment method and account address registered in a supported region.

What sets Kommo apart in 2026?

In 2025-2026 Kommo leaned into WhatsApp-first selling, Salesbot AI replies and direct WhatsApp Business API integration for LatAm and EMEA SMBs. Treat the live signup page as the source of truth for the most recent capability or pricing change.

Which devices and platforms does Kommo support?

Kommo ships the named features listed earlier in this review — web, app and (where relevant) hardware surfaces that match the CRM and sales category. Confirm device-specific compatibility on the live signup or product page before purchase.

How do I cancel Kommo?

Cancel through the account or subscription settings on the surface where you bought the plan: the operator's website for direct subscriptions, the App Store or Google Play for in-app purchases, or the partner billing portal for bundled accounts. Subger's cancellation guide walks through each route in detail.

Does Kommo offer a family, multi-seat or multi-user plan?

Family, multi-seat or multi-account structures depend on the tier. Premium or business tiers commonly add multi-profile, multi-seat or shared-household support; entry tiers may restrict simultaneous use. Confirm the per-tier seat, vehicle, device or account limit on the live pricing page.

Is Kommo worth it compared with category alternatives?

Value depends on three factors: the specific feature mix you'll use, the regional price after taxes and FX (Subger's true-price tracker reconciles headline price with the actual all-in renewal cost), and the credibility of the 2025-2026 product trajectory described in the differentiator section. Kommo screens well when those three align; budget-constrained users may prefer the entry tier or wait for promotional pricing.

How can I track price changes for Kommo?

Subger's renewal tracker for Kommo records list-price changes plus promotional anchors over time. Pair it with the deals page for current discounts and the promo codes page for stackable savings at signup.

Get started with Kommo

Confirm the current regional price on Kommo Inc. (formerly amoCRM)'s site, choose the tier that matches your usage (Base is the common starting point on the ladder above), and check Subger's deals page for Kommo for promotional anchors before completing checkout. Track the subscription's true renewal cost with the true-price tracker once you're signed up.

Related Subger guides

• Cancel Kommo guide
• Latest Kommo deals
• Kommo promo codes
• Kommo true price and renewal tracker
• Browse the CRM and sales category hub
• All services on Subger