Odoo CRM

Odoo CRM is operated by Odoo S.A., headquartered in Ramillies, Belgium. Odoo CRM positions itself as Odoo's CRM module inside its all-in-one open-source ERP, competing with HubSpot and Zoho CRM but inside a single suite. This 2026 review covers current tiers, anchor pricing, the 2025-2026 differentiator that matters right now, and the decision criteria a buyer should weigh before signing up.

Quick facts

• Operator: Odoo S.A.
• Headquarters: Ramillies, Belgium
• Public-market status: Privately held; backed by Sofina, Summit Partners, Noshaq
• Founded / launched: Odoo founded 2005 (originally TinyERP / OpenERP)
• Category: crm & sales
• Current tiers: Odoo Community / Odoo One App Free / Odoo Standard / Odoo Custom
• Anchor price (2026): Free open-source edition on the entry tier; Free for one application, unlimited users on the main paid tier

What is Odoo CRM?

Odoo CRM is Odoo's CRM module inside its all-in-one open-source ERP, competing with HubSpot and Zoho CRM but inside a single suite. Its core surface delivers integrated CRM, sales, inventory, accounting and HR modules alongside drag-and-drop pipeline view, with subscription billing handled through the operator's standard checkout. Customers pick a tier matching their usage: entry tiers test the product, the main paid tier covers everyday use, and higher tiers add depth such as email integration and lead scoring.

Why choose Odoo CRM

Operator and category positioning

Odoo S.A. runs Odoo CRM from Ramillies, Belgium. The product fits the crm & sales category by combining integrated CRM, sales, inventory, accounting and HR modules with drag-and-drop pipeline view. Compared with broader generalist platforms, the operator's investment is concentrated in the crm & sales workflow rather than spread thin across adjacent categories.

Plan structure and ecosystem

The tier ladder splits across 4 groups - Odoo Community for entry-level use, Odoo One App Free as the standard everyday tier, and Odoo Custom for power users or households / teams. Confirm live regional prices on the operator's site and check Subger's true-price tracker for Odoo CRM for all-in renewal costs after taxes and FX conversion.

Product capabilities and integrations

Beyond the headline experience, the operator's investment in email integration and lead scoring and Odoo Studio for low-code customisation sustains the subscription's value in 2026. In 2024-2025 Odoo launched Odoo 18 with major UI updates and refined its CRM module with AI-assisted lead enrichment - this is the live 2025-2026 buying signal that distinguishes the current proposition from prior years.

Odoo CRM features that matter in 2026

Highlights of the current feature set:

• integrated CRM, sales, inventory, accounting and HR modules
• drag-and-drop pipeline view
• email integration and lead scoring
• Odoo Studio for low-code customisation
• mobile apps for iOS and Android
• 30+ official applications with shared data model

Confirm specific feature availability on the operator's marketing pages before committing, since regional tier scopes and add-ons may vary.

Odoo CRM pricing in 2026

Reference pricing for Odoo CRM in 2026 typically looks like:

Subger pairs the list price with the actual all-in cost (taxes, FX, promotional anchors that step up at renewal):

Odoo CRM apps and platform support

Surface availability varies by region and tier - confirm app availability and supported devices on the operator's site before subscribing.

Who Odoo CRM fits

Odoo CRM is a good match for the following buyers:

• Smbs wanting crm that integrates natively with accounting, inventory and sales in one suite - the core audience for the product.
• The category-focused subscriber who specifically wants integrated CRM, sales, inventory, accounting and HR modules from a crm & sales operator rather than a generalist platform.
• The household or team subscriber evaluating the tier ladder (Odoo Community / Odoo One App Free / Odoo Standard) and willing to pay up for drag-and-drop pipeline view.
• The cross-device user who needs apps across the surfaces listed above plus a credible upgrade path.
• The price-aware shopper who tracks promotional anchors via Subger's true-price tracker and deals page before committing to annual billing.

Frequently asked questions

Who operates Odoo CRM and where is it headquartered?

Odoo CRM is operated by Odoo S.A., headquartered in Ramillies, Belgium. Founding / launch context: Odoo founded 2005 (originally TinyERP / OpenERP). The operator's public-market status is Privately held; backed by Sofina, Summit Partners, Noshaq.

How much does Odoo CRM cost in 2026?

Reference tiers in 2026 are Odoo Community (Free open-source edition) and Odoo Custom (Approx USD 37.40 / user / month). Regional pricing and promotional cycles vary - confirm the live price on the operator's site before committing.

Is there a free tier or free trial for Odoo CRM?

There is no perpetual free tier published for Odoo CRM; the operator may run periodic introductory trials. Check the live signup page for current promotions.

Where is Odoo CRM available?

Odoo CRM follows Odoo S.A.'s licensing and service footprint anchored in Ramillies, Belgium. Confirm regional availability on the official site before subscribing.

What 2025-2026 features set Odoo CRM apart right now?

In 2024-2025 Odoo launched Odoo 18 with major UI updates and refined its CRM module with AI-assisted lead enrichment. The roadmap items most worth weighing are email integration and lead scoring and Odoo Studio for low-code customisation - these are the live buying signals to assess for 2026.

Which devices and platforms does Odoo CRM support?

Coverage spans the surfaces shown in the platform table above. Current mobile and web apps are the recommended way to consume the service; older devices may be deprecated in successive releases.

How do I cancel Odoo CRM?

Cancel through the account or subscription settings on the surface where you bought the plan: the operator's website for direct subscriptions, the App Store or Google Play for in-app purchases, or the partner billing portal for bundled subscriptions. Subger's cancellation guide for Odoo CRM walks through each route step-by-step.

Does Odoo CRM offer a family, household or business plan?

Higher tiers (Odoo Custom) typically add multi-profile, household or business seats. Entry tiers may restrict simultaneous usage. Confirm the per-tier seat or profile limit on the live pricing page.

Is Odoo CRM worth it compared with category alternatives?

Value depends on three factors: the feature mix you'll actually use (see the features list above), the regional price after taxes (Subger's true-price tracker for Odoo CRM reconciles the headline price with the actual all-in renewal cost), and the credibility of the operator's 2025-2026 roadmap. Weigh these together rather than relying on the headline price alone.

How can I track price changes for Odoo CRM?

Subger's renewal tracker for Odoo CRM records list-price changes plus promotional anchors over time. Pair it with the deals page for current discount codes and the promo codes page for stackable savings at signup.

Get started with Odoo CRM

Confirm the current regional price on the operator's site, choose the tier that matches your usage (Odoo Community, Odoo One App Free are the most common starting points), and check Subger's deals page for Odoo CRM for promotional anchors before completing checkout. Track the subscription's true renewal cost with the true-price tracker once you're signed up.

Related Subger guides

• Cancel Odoo CRM guide
• Latest Odoo CRM deals
• Odoo CRM promo codes
• Odoo CRM true price and renewal tracker
• Browse the crm & sales category hub
• All services on Subger