Salesforce Einstein Activity Capture

Salesforce Einstein Activity Capture is a crm & sales product operated by Salesforce, Inc. (Einstein Activity Capture). This 2026 review covers operator background, the current tier ladder and the buying signals to weigh before subscribing. The service competes in the crm & sales category against regional and global alternatives, and the practical decision usually comes down to feature mix, regional availability and renewal economics rather than headline price alone.

Quick facts

• Operator: Salesforce, Inc. (Einstein Activity Capture)
• Headquarters: San Francisco, California, United States
• Public-market status: publicly listed on NYSE (CRM)
• Founded: 1999 (Salesforce); Einstein Activity Capture launched 2017
• Category: crm & sales
• Current tiers: Standard (included with Sales/Service Cloud) / Plus add-on / Einstein Conversation Insights
• Anchor price (2026): Plus add-on approximately USD 25-50/user/month on top of Sales Cloud Enterprise (USD 165/user/month)

What is Salesforce Einstein Activity Capture?

Salesforce Einstein Activity Capture is a SaaS product that delivers its core workflow through a web app with per-seat billing and enterprise upgrades. Its product surface covers web app for the operator's core workflow alongside API and integrations with common business tools, with the recurring subscription paid through the operator's direct billing or App Store / Google Play / partner-billing surfaces. Customers buy a tier matching their usage profile; the entry tier is suitable for testing the product and higher tiers add features such as mobile companion app.

Why choose Salesforce Einstein Activity Capture

Operator and ecosystem context

Salesforce Einstein Activity Capture is run by Salesforce, Inc. (Einstein Activity Capture) out of San Francisco, California, United States, established 1999 (Salesforce); Einstein Activity Capture launched 2017. That matters because the crm & sales category is increasingly consolidated and the operator's ownership structure (public vs. private, parent group, regulatory footprint) shapes how aggressively the product is supported and how stable the subscription terms are over multi-year renewals.

Plan structure and pricing tiers

The tier ladder splits across Standard (included with Sales/Service Cloud) for testing the service, Plus add-on for everyday use, and Einstein Conversation Insights for power users or households. Anchor pricing for 2026: Plus add-on approximately USD 25-50/user/month on top of Sales Cloud Enterprise (USD 165/user/month). Consult Subger's true-price tracker for Salesforce Einstein Activity Capture for all-in renewal costs after taxes and FX conversion.

Product capabilities and integrations

Beyond the headline features, the 2025-2026 differentiator for Salesforce Einstein Activity Capture is 2024-2025 expanded Einstein Activity Capture with Einstein GPT email summaries, conversation insights and tighter Outlook/Gmail bidirectional sync. That gives the subscription a credible roadmap for the year ahead and distinguishes it from operators that are running their crm & sales catalog on autopilot.

Salesforce Einstein Activity Capture features that matter in 2026

Highlights of the current feature set:

• web app for the operator's core workflow
• API and integrations with common business tools
• mobile companion app
• team or workspace seats with role-based access
• audit log and admin controls on higher tiers
• standard support channels (email, in-app chat)

Buyers should treat this list as a baseline for Salesforce Einstein Activity Capture in the crm & sales category — confirm specific feature availability for your region on the operator's site, since some features and tier names vary between countries.

Salesforce Einstein Activity Capture pricing in 2026

Reference pricing for Salesforce Einstein Activity Capture in 2026: Plus add-on approximately USD 25-50/user/month on top of Sales Cloud Enterprise (USD 165/user/month). The tier ladder typically looks like:

Subger pairs the public price with the actual all-in cost (taxes, FX conversion, promotional first-period anchors that step up at renewal):

Salesforce Einstein Activity Capture apps and platform support

Surface availability for Salesforce Einstein Activity Capture can vary by region and tier — confirm current app availability and supported devices on the operator's site before subscribing.

Who Salesforce Einstein Activity Capture fits

Salesforce Einstein Activity Capture is most likely a good match for the following buyers:

• Teams who want a focused web app for the operator's category rather than building the workflow in-house — the core target audience for the product.
• The category-focused subscriber who specifically wants web app for the operator's core workflow from a crm & sales operator rather than a generalist platform.
• The household subscriber evaluating the tier ladder (Standard (included with Sales/Service Cloud) / Plus add-on / Einstein Conversation Insights) and willing to pay up for API and integrations with common business tools.
• The cross-device user who needs apps across the surfaces listed above plus a credible upgrade path as new devices are added.
• The price-sensitive shopper who wants to track promotional anchors via Subger's true-price tracker and deals page before committing to annual billing.

Frequently asked questions

What is Salesforce Einstein Activity Capture and who runs it?

Salesforce Einstein Activity Capture is a crm & sales product operated by Salesforce, Inc. (Einstein Activity Capture) headquartered in San Francisco, California, United States, founded 1999 (Salesforce); Einstein Activity Capture launched 2017. It is sold via direct subscription on the operator's website and apps, with payments processed through the operator's billing surfaces.

How much does Salesforce Einstein Activity Capture cost in 2026?

Current tiers are Standard (included with Sales/Service Cloud), Plus add-on, Einstein Conversation Insights. Anchor reference pricing for 2026: Plus add-on approximately USD 25-50/user/month on top of Sales Cloud Enterprise (USD 165/user/month). Confirm the live regional price on the operator's site before committing, since promotional cycles and FX conversion can shift the all-in renewal cost.

Is there a free tier or free trial for Salesforce Einstein Activity Capture?

There is no perpetual free tier listed publicly for the standard Salesforce Einstein Activity Capture subscription; the operator may run introductory trials periodically. Check the live signup page for current trial promotions.

Where is Salesforce Einstein Activity Capture available?

Availability follows the operator's licensing and service footprint anchored on San Francisco, California, United States. Confirm regional availability on the official site before subscribing, especially for products that have country-specific catalog or pricing rules.

What 2025-2026 features set Salesforce Einstein Activity Capture apart right now?

The current 2025-2026 differentiator is 2024-2025 expanded Einstein Activity Capture with Einstein GPT email summaries, conversation insights and tighter Outlook/Gmail bidirectional sync. Together with the headline features listed above, that gives buyers a concrete signal that the subscription is being actively developed rather than coasting on a legacy catalog.

Which devices and platforms does Salesforce Einstein Activity Capture support?

Coverage spans the surfaces shown in the platform table above. The current mobile, web and (where applicable) Smart TV apps are the recommended way to consume the service; older devices may be deprecated in successive releases as the operator focuses engineering effort on supported platforms.

How do I cancel Salesforce Einstein Activity Capture?

Cancel through the account or subscription settings on the surface where you bought the plan: the operator's website for direct subscriptions, the App Store or Google Play for in-app purchases, or the partner billing portal for bundled subscriptions. Subger's cancellation guide for Salesforce Einstein Activity Capture walks through each route step-by-step.

Does Salesforce Einstein Activity Capture offer a family or multi-user plan?

Family or multi-account structures depend on the tier. The Einstein Conversation Insights tier commonly adds multi-profile or multi-device support; the entry Standard (included with Sales/Service Cloud) tier may restrict simultaneous usage. Confirm the per-tier seat limit on the live pricing page before committing to annual billing.

Is Salesforce Einstein Activity Capture worth it compared to crm & sales alternatives?

Value depends on three factors: the specific feature mix you'll use (see the features list above), the regional price after taxes (Subger's true-price tracker for Salesforce Einstein Activity Capture reconciles the headline price with the actual all-in renewal cost), and the credibility of the operator's 2025-2026 roadmap. Buyers should weigh these together rather than relying on headline price alone.

How can I track price changes for Salesforce Einstein Activity Capture?

Subger's renewal tracker for Salesforce Einstein Activity Capture records list-price changes plus promotional anchors over time. Pair it with the deals page for current discount codes and the promo codes page for stackable savings at signup.

Get started with Salesforce Einstein Activity Capture

Confirm the current regional price on the operator's site (Plus add-on approximately USD 25-50/user/month on top of Sales Cloud Enterprise (USD 165/user/month)), choose the tier that matches your usage (Standard (included with Sales/Service Cloud), Plus add-on are the most common starting points), and check Subger's deals page for Salesforce Einstein Activity Capture for promotional anchors before completing checkout. Track the subscription's true renewal cost with the true-price tracker once you're signed up.

Related Subger guides

• Cancel Salesforce Einstein Activity Capture guide
• Latest Salesforce Einstein Activity Capture deals
• Salesforce Einstein Activity Capture promo codes
• Salesforce Einstein Activity Capture true price and renewal tracker
• Browse the crm & sales category hub
• All services on Subger